Jaci started her first property management company in Broken Bow, Oklahoma in 2020. What began with one cabin quickly grew by word of mouth as she helped other owners manage and market their short-term rentals
As her own rental portfolio expanded, she continued managing The Stratton House in Decatur, which became the beginning of her Wise County hosting journey. By 2026, with more local properties, new clients, and a growing demand for furnished stays, it was time to give the Wise County side of the business its own name: Wise County Stays.
Wise County Stays may be a new brand, but it is not a new company. It is built on years of hands-on hosting, guest communication, property care, and real-world rental experience.
Born and raised in Decatur, Texas, Jaci is proud to welcome guests from all over the U.S. to her home county and help them experience Wise County with comfort, ease, and local hospitality.
With over 10 years of experience, having hosted thousands of guests, and hundreds of 5-star reviews, we know how to provide a great guest experience! We have seasoned social media pages, excellent SEO, and a 4.9 rating on Google Reviews. We offer a high level of customer service to our owners and understand that its a partnership and everything is a balance. We have to work together to succeed. We’re proudly mom-run, which means we know firsthand what traveling families really need: clean, comfortable spaces, practical amenities, and thoughtful details that make every stay feel a little easier.
Jaci- FOUNDER & OWNER
Caitlyn - Office Manager
Andrea- Onsite Operations
🧹 Cleaning & Care
Professional turnover cleaning after every guest
Bulk linen & towel program → quality items at discounted owner pricing
🔧 Maintenance
Local on-call maintenance team for repairs and emergencies
Preventive checks to keep properties guest-ready
Vendor coordination for specialty work (pools, HVAC, etc.)
📣 Dynamic Pricing & Marketing
Listing creation & optimization (Airbnb, VRBO, Google Vacation Rentals, Whimstay, direct site & More)
Dynamic revenue management to maximize nightly rates & occupancy
Strategic marketing & guest acquisition
💳 Financial Management
Collect & process all guest payments securely
Trust accounting with owner funds kept separate
Detailed monthly reporting of revenue & expenses
Owner portal for real-time bookings, statements, and performance visibility
👩💻 Guest Coordination
Dedicated guest support staff available for questions & emergencies
Concierge-level guest communications from booking to checkout
Curated digital guidebooks with house info + local recommendations
25% Commission on the nightly rent charged to the owner
$250 one time owner set up fee
$39 Management fee charged to the guest
$150 For monthly maintenance or a la carte
20% of the gross nightly rent rate charged to the owner
$350 one time owner set-up fee
$39 Management fee charged to the guest
$150* for monthly maintenance or a la carte maintenance
This depends on location, home size, decor and amenities. Schedule a call so we can go over these items
Not necessarily. With short-term rentals, stays typically average 2–3 days, and the property is professionally cleaned and inspected after every checkout. This allows our team to stay on top of maintenance, lawn care, damages, and any issues that may come up. For mid-term rentals, we require a professional cleaning every 30 days to help ensure the home stays clean, cared for, and properly maintained throughout the stay.
We handle the day-to-day details that make short-term rental ownership easier. This includes marketing your property, managing guest inquiries and bookings, coordinating check-in and check-out, handling payments, scheduling cleanings, communicating with guests, and helping oversee maintenance needs as they come up. Our goal is to keep your property running smoothly while creating a professional, welcoming experience for every guest.
Full service property management starts at 25%, and co-hosting starts at 20% plus a $39 management fee charged to each guests
For full-service management, we use trust accounting. This means we collect all reservation funds, reconcile everything at the end of the month, and prepare a professional manager’s statement for your records. Owner statements are sent by the 15th of the following month, along with your payout via ACH directly to your bank account. For co-hosting, reservation funds are deposited directly into your bank account. By the 1st of each month, we send an invoice for our management commission and any billable time or services from the previous month.
Your property needs to be fully furnished, functional, and guest-ready before it goes live. This includes comfortable furniture, quality bedding, linens, towels, kitchen utensils, working appliances, and all the essentials guests need for a smooth stay. The home must also be thoroughly cleaned and stocked with a starter set of supplies. During onboarding, we help walk you through this process so your property is properly prepared before welcoming its first guests.
No problem. Our team can help with a full turnkey setup to get your property guest-ready. From furniture planning and decor selections to linens, kitchen essentials, and final styling, we can help prepare your home for the short-term rental market. Please inquire about our design and staging services for more details.
CraftedStays